1-888-405-4332
Client Support

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Bank Client Support

Sometimes things don't work as planned... or you might need some additional support. Either way, we are here to help. Please select from one of the options below. If you can't find what you are looking for, please call us 888-405-4FFB (4332) or email us at onlinebanking@ff-inc.com.

If you are a client of First Foundation Advisors, please visit our Advisor Client Support page.

General inquiries including 24/7 Telephone Banking

888-405-4FFB (4332)

Personal Online Banking Support

888-405-4FFB
Monday through Thursday 5:00 AM to 8:00 PM PT, Friday 5:00 AM to 6:00 PM PT, Saturday 6:00 AM to 2:30 PM PT

Treasury Management Support including ACH, Wires, and RDC

888-698-7442
Monday through Friday 8:00 AM to 5:00 PM PT

Bill Pay Support

855-203-1043

Loan Service

949-202-4103

Report a Lost/Stolen Debit Card

833-221-8717

Report a Lost/Stolen Credit Card

American Express and Visa Cards: 800-558-3424
MasterCard Cards: 800-854-7642

Looking for a local branch?

Find a Location

Report Unauthorized ATM or Debit Card Activity

833-221-8718

File an ATM or Debit Card Dispute

833-221-8718

First Foundation Bank Routing Number

122287581

Digital Bank Frequently Asked Questions

View FAQs

Virtual Support

Virtual Help

First Foundation is also available for virtual support via WebEx. 
Click here to get started.

Knowledge Center

Knowledge Center

Our knowledge center provides videos explaining our online services, including security and identity theft measures currently in place with our online accounts.
Video Education and Product Information

2024 Bank Branch Holiday Schedule

Our branches will be closed on the following days so our dedicated team can spend time with their friends and families.

Holiday

 

Date

New Year's Day 

 

Monday, January 1

Martin Luther King, Jr. Day

 

Monday, January 15

President's Day

 

Monday, February 19

Memorial Day

 

Monday, May 27

Juneteenth

 

Wednesday, June 19

Independence Day 

 

Thursday, July 4

Labor Day

 

Monday, September 2

Columbus Day

 

Monday, October 14

Veterans Day

 

Monday, November 11

Thanksgiving Day

 

Thursday, November 28

Christmas Day

 

Wednesday, December 25

Still not finding what you need... connect with our team

If you require additional support, or wish to inquire on other services we have available,
please click the 'Contact Us' button below and let us know how we can help:

Contact Us

Find your Banker.

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Let's talk... Please enter a Specialty and Location to view a banker/advisor near you.

Deposit and loan products offered by First Foundation Bank, Member FDIC and Equal Housing Lender. NMLS #793235.

Investment and Advisory Services provided by First Foundation Advisors, an SEC-Registered Investment Advisor. Trust Services and Insurance Services are offered through First Foundation Bank. First Foundation Insurance Services license number #0H38553.

Investment, Insurance, Digital Assets, and Advisory Products and Services:

  • ARE NOT FDIC INSURED
  • ARE NOT BANK GUARANTEED
  • MAY LOSE VALUE
  • ARE NOT A DEPOSIT
  • ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY